IBM Hiring Fresher & Experience Executive (voice) From 3rd to 7th Dec In Hyderabad & Bangalore
Summary:
Company : IBM India Private Limited
Experience :0 - 4 years
About Company:
Visit @ http://www.ibm.com/in/en/
Keywords / Skills
"Freshers", "Technical Voice Support", "Tech Support", "Technical Service Representative", "Technical Support Executive", "Graduates", "Customer Support Executive", "TSR", &#x
Designation: -Technical Support Associate - Service Desk Delivery (SDD) – VOICE PROCESS
Job Description :
Providing Voice, Email & Chat support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA & AP. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.
# Remote Infrastructure support delivery
# perform problem cause analysis
# Resolve routine customer problem
# Ability to Identify Opportunity & Implement Process Improvements
# has technical experience and skills in the areas of problem determination, creativity and analysis.
# Ability to meet a set of defined account agent productivity measurements.
Providing Voice, Email & Chat support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA & AP. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.
# Remote Infrastructure support delivery
# perform problem cause analysis
# Resolve routine customer problem
# Ability to Identify Opportunity & Implement Process Improvements
# has technical experience and skills in the areas of problem determination, creativity and analysis.
# Ability to meet a set of defined account agent productivity measurements.
# Understanding of operating systems
Eligibility Criterion
Eligibility Criterion
# Fresher’s/ (Experienced up to 4yrs)
# Bachelor's Degree/ Diploma (12+3)
# Fluency in Communications Skills (both spoken and written)/ soft skills
# Excellent Communication skills
Additional Information
# working in Rotational shifts is a mandate.
Interview Date & Time:- WEEKEND
On 7th December 2013
Timings: - 10.00AM to 01.00PM
Venue Details:-
IBM India Pvt. Ltd, SA 1, Opp to Jalbhavan, Banerghatta road, Bangalore
or
IBM India Pvt. Ltd, 3A, Mindspace, Madhapur, Hi-Tech City, Hyderabad
Contact Person: - Deepak / Arun / Shravan
Interview Date & Time: - WEEKDAYS
Timings: - 01.00PM to 04.00PM
On 2nd Dec, 3rd Dec, 4th Dec, 5th Dec, 6th December 2013
Contact Person: - Deepak / Arun / Shravan
MANDATORY DOCUMENTS TO BE CARRIED WITH THE CANDIDATES
Updated Resume
Copy of this Job Posting is Mandatory
Photo Id proof (PAN Card or Passport or Voter's Card or Driving License or Adhar card) – Original
To Apply: Click Here
0 comments:
Post a Comment
Note: only a member of this blog may post a comment.